How do I set up a business account?

Set up a new account for your business or nonprofit organization.

Unchained offers the ability to add a business account with the same login credentials as an individual account. Business accounts provide the best multisig solution for businesses looking to secure bitcoin with the flexibility of adding partners.

Sign up for a basic Unchained account

1. Create an Unchained account on our website.
   • Alternatively, you can start the process via the Unchained mobile app, but you'll need to use a desktop or laptop computer to complete the process and upload keys.
2. Complete your basic profile. You will need to provide us with your: 
   
   • Name
   • Date of birth
   • Home address
   • Identification document
3. Once your basic information is submitted and approved, you will have the option to create your business account.
   

   Apply for a business account

4. Select Business from the account selector screen and click Continue. You can also click on your account name in the lower-left corner of the page and press Add account to bring up this screen. 
   
   
5. Name: Enter the name of your business entity, e.g., "[Your Business Name]."
6. Business package: Select the options that best fit your business needs and select Next.
7. Concierge Onboarding and devices: Concierge Onboarding is an optional service offered by Unchained. Our team will schedule a live video call to assist in setting up your hardware wallets, creating a vault, and depositing bitcoin. Self-onboarding is for clients who are comfortable setting up their hardware wallets and don't need help creating a vault.
8. Payment: Review and complete payment. Once payment is complete, you will need to enter your business information. 
   

   General Information

9. Legal Business Name: Enter the full legal name of your business. Note: Please do not include any special characters in your entity’s legal name. The entry should consist of text only.
10. Purpose: Describe the purpose of your entity.
11. Business type: Select the option that best describes your business from the dropdown. If none of the options represent your business, select Other and specify.
12. Enter the location and date where your company was incorporated.
13. Fill out the Business Address form.
    

    Organization Details

14. Enter the EIN/Tax ID of your business.
15. Organization date: Supporting documents need to reflect this legal organization date. 
16. State of Organization: Supporting documents need to reflect this organization's state. 
17. Registered address: Your registered address is the official address used for legal correspondence. This address should be in the state where you formed the business.
    

    Supporting Documentation 

18. Upload your business documents via the Incorporation Documents form. See our Knowledge Base article for more information related to supporting documents.
    
    

    Beneficial owners

    Please provide all individuals (no entities) who ultimately own 20% or greater equity interest. Up to five principals may be beneficial owners. Follow the prompts and fill out the required information for each principle.

19. Each principle will require you to upload a driver’s license, passport, or proof of residency.
20. Each owner will be added to the member invite list. If these owners do not need access to the online account, you can remove them. 
21. At this step, you can also invite other users to your org who are non-owners. Note: you can do this later as well in your business settings. 
    1. Add your business partners to your Unchained Business account by typing in their emails separated by a space. Note: You can skip this step if you are the only member.
22. Verify that the information displayed is correct and click Submit.
23. Review the submitted information to verify it is accurate and select Submit.
24. That's it! Once your business profile is approved, you can add keys to your account and create your business vault.
25. Recommended: Enable two-factor authentication (2FA) for increased account security.