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How do I replace the keys to my vault?

You can replace multiple keys with one step by building a new vault

Creating a new vault is our recommended alternative to using our key replacement feature, especially if you need to rotate multiple keys. By following these instructions to create a new vault and manually sweeping your funds into it, you gain a cleaner, safer, and more flexible process.

Note about IRA vaults: If you have an IRA vault, you may use this method. Ensure that you are building the new vault within the same IRA account. Once finished, please close the old IRA vault. You should only have one active vault per IRA account.

Moving bitcoin between vaults within the same IRA account is not treated as a taxable distribution, provided the bitcoin remains within the IRA account and is not transferred to a personal wallet or another account outside the IRA.

You may see a big red warning on the deposit address for your new IRA vault. The warning is intended to prevent an outside deposit from being sent directly to an IRA vault without going through the approved contribution or rollover process. You may proceed when you are using this workflow to move bitcoin between vaults in the same IRA account. Do not disregard the warning for bitcoin coming from a personal wallet, exchange, or any other source outside the IRA.

How to create a new vault and move your funds

  1. Log in to your Unchained account.
  2. Ensure you have two secure, uncompromised keys available to build the new vault. You may need to setup and add new keys to your account.
  3. Navigate to the vault creation flow and set up your new vault.
    1. Ensure you select the option to transfer your existing subscription to this new vault. This will activate your 30-day grace period. Some clients will not see this option due to being grandfathered into an account-level billing plan.
  4. Once your new vault is active, initiate a withdrawal transaction sending all of the bitcoin from your old vault to your new vault.
    1. When initiating the withdrawal on your old vault, you can choose Internal transfer and select the new vault. If you don't see the internal transfer option, then navigate to your new vault and copy the deposit address. Then return to your old vault, create the withdrawal, and paste the address in the address field. Double check that it looks the same as the address you copied.
    2. If you have 2 Coldcard-generated keys and are affected by the July/August 2026 Coldcard vulnerability, be aware of the option to broadcast your transaction using Slipstream. This is unnecessary if you only have 1 Coldcard-generated key.
  5. Once the transaction is confirmed, your funds are safely secured in the new vault. You can then close the old vault.

If you encounter any issues or have questions regarding your specific vault configuration, please contact our support team for guidance before proceeding.