My profile is under review, how long will it take?

Within three business days.

We strive to respond to our clients in the fastest way possible, however, we also need to perform our due diligence and exercise the best in security standards on all accounts. Account reviews for compliance purposes can take a few business days to complete, and should always be resolved within three business days.

If your account has been under review for more than three business days, please feel free to reach out to us at hello@unchained.com and we will be happy to see what is holding up your account.  

Tip: We recommend enabling two-factor authentication (2FA) for increased account security.