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What hardware wallets does Unchained support?

Trezor, Ledger, and Coldcard are fully supported. BitBox and Jade have recently been added as compatible devices.

Unchained distinguishes two categories of hardware wallet support:

Supported devices: These models work with all features of Unchained. The Unchained team is trained to set up and troubleshoot these models. if you join a Concierge Onboarding with these models, we will be fully able to help you set these up.

Compatible devices: These models work with all features of Unchained. However these are newer additions, and our team may not be able to provide troubleshooting support. Our Knowledge Base support documentation is limited. Concierge Onboarding support is limited.

Note: All hardware wallet actions must be completed on a computer using a supported browser. We do not support using hardware wallets through the mobile app at this time.

 

Supported Devices
Trezor
  • Trezor Safe 7
  • Trezor Safe 5
  • Trezor Safe 3
  • Trezor Model T (Discontinued by Trezor, but still usable on Unchained)
  • Trezor Model One (Discontinued by Trezor, but still usable on Unchained)
Ledger
  • Ledger Stax
  • Ledger Flex
  • Ledger Nano Gen 5
  • Ledger Nano X
  • Ledger Nano S Plus
  • Ledger Nano S (Discontinued. Ledger no longer releases updates for this device. We recommend upgrading to a newer model.)
Coldcard Caution: We recommend avoiding Coldcards for now. See Coinkite's security advisory for more information, as well as our advisory if you are an Unchained client currently using a Coldcard.

  • Coldcard Q
  • Coldcard MK5
  • Coldcard MK4
  • Coldcard MK3 (Discontinued. Coinkite no longer releases updates for this device. We recommend upgrading to a newer model.)

 

Compatible Devices
Bitbox
  • BitBox02
  • BitBox02 Nova
Blockstream
  • Jade Plus
  • Jade Core
  • Jade Classic
Choice of hardware device is a serious matter. Please do your own research before choosing a device and all use is at your own risk, as Unchained has not performed security review on the devices mentioned herein.