Knowledge Base
Vaults
Keys
Getting started
Device checks
Key replacements and recovery
Trezor
Ledger
Coldcard
Vaults
Setting up a vault
Receiving a deposit
Making a withdrawal
Vault navigation
UTXO management
Connections
Making a connection
Sharing keys
Loans
Getting an Unchained loan
Understanding loans
Collateral management
Loan servicing
Margin calls and liquidations
Trading desk
Onboarding
Buying bitcoin
Selling bitcoin
Unchained IRA
Getting started
IRA types
Rollovers and transfers
Contributions
Distributions
Taxes
Fortis Bank
Account support
Individual accounts
Business and trust accounts
Managing my account
Account security
Billing
Premium Support
Donor-Advised Funds
Caravan
Wallet configuration file
Understanding Caravan
Inheritance
Understanding inheritance
Unchained Inheritance Protocol
Company
Understanding Unchained
Privacy and security
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Knowledge Base
Vaults
Keys
Getting started
Device checks
Key replacements and recovery
Trezor
Ledger
Coldcard
Vaults
Setting up a vault
Receiving a deposit
Making a withdrawal
Vault navigation
UTXO management
Connections
Making a connection
Sharing keys
Loans
Getting an Unchained loan
Understanding loans
Collateral management
Loan servicing
Margin calls and liquidations
Trading desk
Onboarding
Buying bitcoin
Selling bitcoin
Unchained IRA
Getting started
IRA types
Rollovers and transfers
Contributions
Distributions
Taxes
Fortis Bank
Account support
Individual accounts
Business and trust accounts
Managing my account
Account security
Billing
Premium Support
Donor-Advised Funds
Caravan
Wallet configuration file
Understanding Caravan
Inheritance
Understanding inheritance
Unchained Inheritance Protocol
Company
Understanding Unchained
Privacy and security
Vaults
Control your own keys in collaborative custody.
Setting up a vault
How do I create a multisig vault?
What steps should I take after building an Unchained vault?
Can I use the same hardware wallets to create multiple vaults?
Are Unchained vaults insured?
Can I create a vault using a singlesig hardware wallet that's currently in use?
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Receiving a deposit
How do I deposit bitcoin to my vault?
Do I need to plug in my hardware wallet to receive a deposit?
Why do I have a new vault address for each deposit?
Can I verify my vault's receiving/deposit address using my hardware wallet?
Making a withdrawal
How do I withdraw from my vault?
I would like Unchained to sign my transaction, how does this work?
What is a bitcoin transaction fee and why am I being charged one?
How do I set a verification threshold on my vault?
What is a change address?
My withdrawal is stuck in the mempool. Can I cancel it or increase the fee?
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Vault navigation
Why is there an 'external' label on my transaction?
Does Unchained offer account statements?
Why are my withdraw and transfer buttons disabled right now?
Is there a way to hide or delete old vaults or keys?
UTXO management
What is a consolidation transaction?
How do I make a consolidation transaction?
Why is my hardware wallet failing to sign a transaction?
How can I fix hardware wallet signing issues?
Why did I receive a small, unexpected deposit to my vault?
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