You can close vaults, but we do not allow you to remove keys.
Tips: If you're trying to remove an account rather than a vault, view our account closure guide.
If you intend to transfer your bitcoin to a new vault and close the old one, you can follow our guide on transferring vault subscriptions.
Vaults
If your vault has a zero balance, you'll be able to close the vault. Closing a vault removes the option to deposit, but you can still see the vault and its transaction history. Closing a vault automatically cancels any associated subscription.
How to archive a vault
- Navigate to your vault dashboard by clicking Vaults on the top navigation bar.
- Select the vault you want to close.
- Select the three-dot overflow menu next to the vault ID and click Close.
- The vault details will move to the Archived section of your vault page.
Note for clients with account-level billing: Some Unchained clients are grandfathered into an account-level billing plan and can have multiple vaults for a fixed price. Closing a vault does not impact the subscription for these accounts.
Keys
We recommend renaming old keys to something new that indicates that they are "retired" or no longer in use. At this time, we don't allow keys to be deleted from the platform.