Skip to content
  • There are no suggestions because the search field is empty.

How do I close my vault?

You can close vaults, but we do not allow you to remove keys.

Tips: If you're trying to remove an account rather than a vault, view our account closure guide.

If you intend to transfer your bitcoin to a new vault and close the old one, you can follow our guide on transferring vault subscriptions.

Vaults

If your vault has a zero balance, you'll be able to close the vault.  Closing a vault removes the option to deposit, but you can still see the vault and its transaction history. Closing a vault automatically cancels any associated subscription.

How to close a vault

  1. Navigate to your vault dashboard by clicking Vaults on the top navigation bar.
  2. Select the vault you want to close, to go to that vault's main page.
  3. In the Vault tools section, under Vault management, click Close vault.
  4. The vault details will move to the Archived section of your vault page.

Note for clients with account-level billing: Some Unchained clients are grandfathered into an account-level billing plan and can have multiple vaults for a fixed price. Closing a vault does not impact the subscription for these accounts.

Keys

Archiving a key is only possible once that key no longer secures funds. You must close any associated vault or loan before archiving a key. Archived keys can not be made active again.

How to archive a key

  1. Navigate to your Keys page and choose a key.

  2. Choose Archive key.
  3. Select a reason for archiving your key.
  4. They key will move to the Archived section on your keys page.