Knowledge Base
Keys
Keys
Getting started
Device checks
Key replacements and recovery
Trezor
Ledger
Coldcard
Vaults
Setting up a vault
Receiving a deposit
Making a withdrawal
Vault navigation
UTXO management
Connections
Making a connection
Sharing keys
Loans
Getting an Unchained loan
Understanding loans
Collateral management
Loan servicing
Margin calls and liquidations
Trading desk
Onboarding
Buying bitcoin
Selling bitcoin
Unchained IRA
Getting started
IRA types
IRA Transfers
Employer Plan Rollovers
Contributions
Distributions
Taxes
Fortis Bank
Account support
Individual accounts
Business and trust accounts
Managing my account
Account security
Billing
Premium Support
Donor-Advised Funds
Caravan
Wallet configuration file
Understanding Caravan
Inheritance
Understanding inheritance
Unchained Inheritance Protocol
Company
Understanding Unchained
Privacy and security
Back to home
Knowledge Base
Keys
Keys
Getting started
Device checks
Key replacements and recovery
Trezor
Ledger
Coldcard
Vaults
Setting up a vault
Receiving a deposit
Making a withdrawal
Vault navigation
UTXO management
Connections
Making a connection
Sharing keys
Loans
Getting an Unchained loan
Understanding loans
Collateral management
Loan servicing
Margin calls and liquidations
Trading desk
Onboarding
Buying bitcoin
Selling bitcoin
Unchained IRA
Getting started
IRA types
IRA Transfers
Employer Plan Rollovers
Contributions
Distributions
Taxes
Fortis Bank
Account support
Individual accounts
Business and trust accounts
Managing my account
Account security
Billing
Premium Support
Donor-Advised Funds
Caravan
Wallet configuration file
Understanding Caravan
Inheritance
Understanding inheritance
Unchained Inheritance Protocol
Company
Understanding Unchained
Privacy and security
Keys
Learn how to set up and manage your hardware wallets.
Getting started
Do I need a hardware wallet to use Unchained products?
What hardware wallets does Unchained support?
Should I use BIP39 passphrase to protect my seed phrase?
Can I use the same hardware wallets across multiple accounts?
How should I secure my keys and seed phrases?
What is an xpub and how does Unchained use it?
What does device registration mean?
See more
Device checks
What is a device check?
How do I perform a device check using my Trezor?
How do I perform a device check using my Ledger?
How do I perform a device check using my Coldcard?
Can I disable device checks and, if so, how?
Why did I receive a 'root fingerprint' error?
See more
Key replacements and recovery
How do I conduct a key replacement?
What do I do if I forgot my passphrase?
What do I do if I forgot my hardware wallet PIN?
What do I do if my hardware wallet is lost or stolen?
What do I do if my seed phrase is lost or stolen?
What do I do if my hardware wallet is broken?
How do I migrate my key to a different hardware wallet model?
See more
Trezor
How do I set up a Trezor Safe 3?
How do I set up a Trezor Safe 5?
How do I set up a Trezor Model One?
What backup type should I use for my Trezor?
How do I upload a key using my Trezor?
Do I need to register my Trezor with my vault?
How do I confirm an address using my Trezor?
How do I perform a firmware update on my Trezor device?
Why isn't my Trezor connecting to my computer?
Why did I receive a 'wrong previous session' or 'incorrect state' error?
How do I sign a transaction with my Trezor?
See more
Ledger
How do I set up a Ledger Nano S or X?
How do I upload a key using my Ledger?
How do I register my Ledger with my vault or loan?
How do I confirm an address using my Ledger?
How do I perform a firmware update on my Ledger device?
Why isn't my Ledger connecting to my computer?
How do I fix the 'unknown device' error on Ledger hardware wallet?
How do I set up a Ledger Flex or Stax?
How do I sign a transaction with my Ledger?
See more
Coldcard
How do I set up a Coldcard?
How do I upload a key using my Coldcard?
How do I register my Coldcard with my vault or loan?
How do I use my Coldcard air-gapped with Unchained?
How do I confirm an address using my Coldcard?
How do I perform a firmware update on my Coldcard?
How do I sign a transaction with my Coldcard?
See more