Knowledge Base
Keys
Keys
Getting started
Key checks
Key replacements and recovery
Trezor
Ledger
Coldcard
Vaults
Setting up a vault
Receiving a deposit
Making a withdrawal
Vault maintenance
Loans
Getting an Unchained loan
Understanding loans
Collateral management
Loan servicing
Margin calls and liquidations
Trading desk
Onboarding
Using the Trading Desk
Unchained IRA
Getting started
IRA types
Rollovers, transfers, and contributions
Contributions
Taxes
Solera
Caravan
Wallet configuration file
Understanding Caravan
Inheritance
Understanding inheritance
Unchained Inheritance Protocol
Account support
Creating an account
Managing my account
Business accounts
Account security
Premium Support
Company
Understanding Unchained
Privacy and security
Back to home
Knowledge Base
Keys
Keys
Getting started
Key checks
Key replacements and recovery
Trezor
Ledger
Coldcard
Vaults
Setting up a vault
Receiving a deposit
Making a withdrawal
Vault maintenance
Loans
Getting an Unchained loan
Understanding loans
Collateral management
Loan servicing
Margin calls and liquidations
Trading desk
Onboarding
Using the Trading Desk
Unchained IRA
Getting started
IRA types
Rollovers, transfers, and contributions
Contributions
Taxes
Solera
Caravan
Wallet configuration file
Understanding Caravan
Inheritance
Understanding inheritance
Unchained Inheritance Protocol
Account support
Creating an account
Managing my account
Business accounts
Account security
Premium Support
Company
Understanding Unchained
Privacy and security
Keys
Learn how to set up and manage your hardware wallets.
Getting started
Do I need a hardware wallet to use Unchained products?
What hardware wallets does Unchained support?
Does Unchained recommend using a BIP38 passphrase on top of my wallet?
Can I upload multiple keys from just one hardware wallet?
How should I secure my keys and seed phrases?
What is an xpub and how does Unchained use it?
What does device registration mean?
See more
Key checks
What is a key check and how do I perform one?
Can I disable key checks and, if so, how?
Why did I receive a 'root fingerprint' error?
Key replacements and recovery
How do I conduct a key replacement?
What do I do if I forgot my passphrase?
What do I do if I forgot my hardware wallet PIN?
What do I do if my hardware wallet is lost or stolen?
What do I do if my seed phrase is lost or stolen?
What do I do if my hardware wallet is broken?
See more
Trezor
How do I set up a Trezor Model One?
How do I upload a key using my Trezor?
How do I confirm an address using my Trezor?
Do I need to register my Trezor with my vault?
How do I perform a firmware update on my Trezor device?
Why isn't my Trezor connecting to my computer?
See more
Ledger
How do I upload a key using my Ledger?
How do I register my Ledger with my vault?
How do I confirm an address using my Ledger?
How do I perform a firmware update on my Ledger device?
Why isn't my Ledger connecting to my computer?
How do I fix the 'unknown device' error on Ledger hardware wallet?
See more
Coldcard
How do I upload a key using my Coldcard?
How do I register my Coldcard with my vault?
How do I confirm an address using my Coldcard?
How do I perform a firmware update on my Coldcard device?
