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Knowledge Base
Keys
  • Keys
    • Getting started
    • Key checks
    • Key replacements and recovery
    • Trezor
    • Ledger
    • Coldcard
  • Vaults
    • Setting up a vault
    • Receiving a deposit
    • Making a withdrawal
    • Vault maintenance
  • Loans
    • Getting an Unchained loan
    • Understanding loans
    • Collateral management
    • Loan servicing
    • Margin calls and liquidations
  • Trading desk
    • Onboarding
    • Using the Trading Desk
  • Unchained IRA
    • Getting started
    • IRA types
    • Rollovers, transfers, and contributions
    • Contributions
    • Taxes
    • Solera
  • Caravan
    • Wallet configuration file
    • Understanding Caravan
  • Inheritance
    • Understanding inheritance
    • Unchained Inheritance Protocol
  • Account support
    • Creating an account
    • Managing my account
    • Business accounts
    • Account security
    • Premium Support
  • Company
    • Understanding Unchained
    • Privacy and security
      Back to home
      1. Knowledge Base
      2. Keys
      • Keys
        • Getting started
        • Key checks
        • Key replacements and recovery
        • Trezor
        • Ledger
        • Coldcard
      • Vaults
        • Setting up a vault
        • Receiving a deposit
        • Making a withdrawal
        • Vault maintenance
      • Loans
        • Getting an Unchained loan
        • Understanding loans
        • Collateral management
        • Loan servicing
        • Margin calls and liquidations
      • Trading desk
        • Onboarding
        • Using the Trading Desk
      • Unchained IRA
        • Getting started
        • IRA types
        • Rollovers, transfers, and contributions
        • Contributions
        • Taxes
        • Solera
      • Caravan
        • Wallet configuration file
        • Understanding Caravan
      • Inheritance
        • Understanding inheritance
        • Unchained Inheritance Protocol
      • Account support
        • Creating an account
        • Managing my account
        • Business accounts
        • Account security
        • Premium Support
      • Company
        • Understanding Unchained
        • Privacy and security

      Keys

      Learn how to set up and manage your hardware wallets.

      Getting started

      • What does device registration mean?
      • What hardware wallets does Unchained support?
      • Do I need a hardware wallet to use Unchained Capital products?
      • Does Unchained Capital recommend using a BIP38 passphrase on top of my wallet?
      • Can I upload multiple keys from just one hardware wallet?
      • What is an xpub and how does Unchained Capital use it?
      • How should I secure my keys and seed phrases?
      See more

      Key checks

      • What is a key check and how do I perform one?
      • Can I disable key checks and, if so, how?
      • Why did I receive a 'root fingerprint' error?

      Key replacements and recovery

      • How do I conduct a key replacement?
      • What do I do if I forgot my passphrase?
      • What do I do if I forgot my hardware wallet PIN?
      • What do I do if my hardware wallet is lost or stolen?
      • What do I do if my seed phrase is lost or stolen?
      • What do I do if my hardware wallet is broken?
      See more

      Trezor

      • How do I upload a key using my Trezor?
      • How do I perform a firmware update on my Trezor device?
      • Why isn't my Trezor connecting to my computer?

      Ledger

      • How do I upload a key using my Ledger?
      • How do I perform a firmware update on my Ledger device?
      • Why isn't my Ledger connecting to my computer?
      • How do I fix the 'unknown device' error on Ledger hardware wallet?

      Coldcard

      • How do I upload a key using my Coldcard?
      • How do I perform a firmware update on my Coldcard device?
      • How do I configure my Coldcard to sign for withdrawals?
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      For further support, contact us at: Phone: +1 844-486-2424 | Support email: hello@unchained.com
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