Knowledge Base
Keys
Keys
Getting started
Key checks
Key replacements and recovery
Trezor
Ledger
Coldcard
Vaults
Setting up a vault
Receiving a deposit
Making a withdrawal
Vault navigation
UTXO management
Loans
Getting an Unchained loan
Understanding loans
Collateral management
Loan servicing
Margin calls and liquidations
Trading desk
Onboarding
Buying bitcoin
Selling bitcoin
Unchained IRA
Getting started
IRA types
Rollovers and transfers
Contributions
Distributions
Taxes
Solera
Caravan
Wallet configuration file
Understanding Caravan
Inheritance
Understanding inheritance
Unchained Inheritance Protocol
Account support
Individual accounts
Business and trust accounts
Managing my account
Account security
Premium Support
Company
Understanding Unchained
Privacy and security
Back to home
Knowledge Base
Keys
Keys
Getting started
Key checks
Key replacements and recovery
Trezor
Ledger
Coldcard
Vaults
Setting up a vault
Receiving a deposit
Making a withdrawal
Vault navigation
UTXO management
Loans
Getting an Unchained loan
Understanding loans
Collateral management
Loan servicing
Margin calls and liquidations
Trading desk
Onboarding
Buying bitcoin
Selling bitcoin
Unchained IRA
Getting started
IRA types
Rollovers and transfers
Contributions
Distributions
Taxes
Solera
Caravan
Wallet configuration file
Understanding Caravan
Inheritance
Understanding inheritance
Unchained Inheritance Protocol
Account support
Individual accounts
Business and trust accounts
Managing my account
Account security
Premium Support
Company
Understanding Unchained
Privacy and security
Keys
Learn how to set up and manage your hardware wallets.
Getting started
Do I need a hardware wallet to use Unchained products?
What hardware wallets does Unchained support?
Should I use BIP39 passphrase to protect my seed phrase?
Can I use the same hardware wallets across multiple accounts?
How should I secure my keys and seed phrases?
What is an xpub and how does Unchained use it?
What does device registration mean?
See more
Key checks
What is a key check and how do I perform one?
Can I disable key checks and, if so, how?
Why did I receive a 'root fingerprint' error?
Key replacements and recovery
How do I conduct a key replacement?
What do I do if I forgot my passphrase?
What do I do if I forgot my hardware wallet PIN?
What do I do if my hardware wallet is lost or stolen?
What do I do if my seed phrase is lost or stolen?
What do I do if my hardware wallet is broken?
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Trezor
How do I set up a Trezor Model One?
How do I upload a key using my Trezor?
Do I need to register my Trezor with my vault?
How do I confirm an address using my Trezor?
How do I perform a firmware update on my Trezor device?
Why isn't my Trezor connecting to my computer?
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Ledger
How do I set up a Ledger?
How do I upload a key using my Ledger?
How do I register my Ledger with my vault?
How do I confirm an address using my Ledger?
How do I perform a firmware update on my Ledger device?
Why isn't my Ledger connecting to my computer?
How do I fix the 'unknown device' error on Ledger hardware wallet?
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Coldcard
How do I set up a Coldcard MK4?
How do I upload a key using my Coldcard?
How do I register my Coldcard with my vault?
How do I confirm an address using my Coldcard?
How do I perform a firmware update on my Coldcard?
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