Knowledge Base
Account Security
Keys
Getting started
Device checks
Key replacements and recovery
Trezor
Ledger
Coldcard
Vaults
Setting up a vault
Receiving a deposit
Making a withdrawal
Vault navigation
UTXO management
Connections
Making a connection
Sharing keys
Sharing vaults
Unchained IRA
Getting started
IRA types
IRA transfers
Employer plan rollovers
Contributions
Distributions
IRA trading
Taxes
Fortis Bank
Commercial Loans
Getting an Unchained commercial loan
Understanding commercial loans
Collateral management
Commercial loan servicing
CTP violations and liquidations
Trading desk
Onboarding
Buying bitcoin
Selling bitcoin
Account Management
Individual accounts
Business and trust accounts
Managing my account
Billing
Premium Support
Donor-Advised Funds
Account Security
Protecting my Account
Dealing with Scams and Fraud
Data and Privacy
Legal and Compliance
Inheritance
Understanding inheritance
Unchained Inheritance Protocol
Caravan
Wallet configuration file
Understanding Caravan
Back to home
Knowledge Base
Account Security
Keys
Getting started
Device checks
Key replacements and recovery
Trezor
Ledger
Coldcard
Vaults
Setting up a vault
Receiving a deposit
Making a withdrawal
Vault navigation
UTXO management
Connections
Making a connection
Sharing keys
Sharing vaults
Unchained IRA
Getting started
IRA types
IRA transfers
Employer plan rollovers
Contributions
Distributions
IRA trading
Taxes
Fortis Bank
Commercial Loans
Getting an Unchained commercial loan
Understanding commercial loans
Collateral management
Commercial loan servicing
CTP violations and liquidations
Trading desk
Onboarding
Buying bitcoin
Selling bitcoin
Account Management
Individual accounts
Business and trust accounts
Managing my account
Billing
Premium Support
Donor-Advised Funds
Account Security
Protecting my Account
Dealing with Scams and Fraud
Data and Privacy
Legal and Compliance
Inheritance
Understanding inheritance
Unchained Inheritance Protocol
Caravan
Wallet configuration file
Understanding Caravan
Account Security
Secure your account and protect your information.
Protecting my Account
How do I create a strong password?
How do I set up multi-factor authentication (MFA)?
How do I reset my multi-factor authentication (MFA)?
What is video verification and how does Unchained use it?
How do I enable biometric authentication on the Unchained mobile app?
See more
Dealing with Scams and Fraud
How can I confirm the identity of an Unchained employee over the phone?
How do I lock my Unchained account to prevent unauthorized access?
Where can I report bugs?
Data and Privacy
What data does Unchained collect and how is it protected?
Legal and Compliance
What steps does Unchained take to be compliant?
How can my audit firm confirm my bitcoin holdings?
What features does an Unchained IRA have for IRS compliance?
Does the legal structure of the Unchained IRA increase my risk of being audited by the IRS?
