- Knowledge Base
- Keys
- Getting started
Do I need a hardware wallet to use Unchained products?
Yes, we require clients to use hardware wallets, but we can teach you if it's your first time using them.
Vaults
For most vaults, you will need two hardware wallets (the exception is if you intend to use one or more shared keys from Connections partners).
Tip: If you want to utilize multiple vaults and/or multiple accounts, for example a personal account and an IRA account, you can use the same hardware wallets for all of them.
You can find a list of Unchained's currently supported hardware wallets here.
Loans
Loans require only one hardware wallet, but you can use any of your existing keys if you already have a vault.
How can I learn how to use a hardware wallet?
We understand that learning how to use a hardware wallet can be confusing. Fortunately, we've written guides and resources on our Knowledge Base and blog. First-time clients can also sign up for Concierge Onboarding where a member of our team will walk you through key and vault setup on a live video call.