Do I need a hardware wallet to use Unchained products?

Yes, we require clients to use hardware wallets, but we can teach you if it's your first time using them.

Vaults

To create a vault, you will need two hardware wallets. At this time, Unchained supports hardware wallets from Trezor, Ledger, and Coldcard.

Tip: If you have multiple accounts, for example a personal account and an IRA account, you can use the same hardware wallets for both accounts. For clients with multiple accounts, you must change the BIP32 derivation path.

Loans

Loans require only one hardware wallet, but you can use any of your existing keys if you already have a vault.

How can I learn how to use a hardware wallet?

We understand that learning how to use a hardware wallet can be confusing. Fortunately, we've written guides and resources on our Knowledge Base and blog. First-time clients can also sign up for Concierge Onboarding where a member of our team will walk you through key and vault setup on a live video call.