Our support teams are unavailable for most major holidays
Unchained recognizes several holidays throughout the year. During most of these holidays, live support will be unavailable. USD payments and wire services are unavailable on U.S. banking holidays.
Unavailable services:
- Phone support
- Email support
- Live chat
- Incoming USD payments for trades
- IRA funding wires
However, there are some exceptions where partial services remain operational. Please see below for a full list of 2024 holidays recognized by Unchained:
Holiday |
Date |
Notes |
|
New Year's Day 2024 |
1/1/24 |
|
|
Martin Luther King Jr. Day |
1/15/24 |
|
|
Presidents' Day |
2/19/24 |
|
|
Memorial Day |
5/27/24 |
|
|
Juneteenth |
6/19/24 |
|
|
Independence Day |
7/4/24 |
|
|
The day after Independence Day |
7/5/24 |
Phone, email, and chat support will be unavailable. USD payments for trades, including IRA funding wires, remain available. |
|
Labor Day |
9/2/24 |
|
|
Indigenous People's Day |
10/14/24 |
|
|
Veterans Day |
11/11/24 |
Phone, email, and chat support will remain available. Wire services will not be operational as this is a bank holiday. |
|
Thanksgiving Day |
11/28/24 |
|
|
The day after Thanksgiving |
11/29/24 |
Phone, email, and chat support will be unavailable. USD payments for trades, including IRA funding wires, remain available. |
|
Christmas Day |
12/25/24 |
|
|
New Year's Day 2025 |
1/1/25 |
If you have any questions about holiday service availability, please contact our team at help@unchained.com.