To get started, you'll need to provide some personal information.
All clients must provide personal information before using the Unchained platform. We do not offer joint accounts; each applicant must create their own profile. Please do not create an account for another person.
Note: We only service accounts with a U.S. residential address. We do not allow creation of international accounts at this time.
Required information:
Please have the following information handy:
- Full legal name
- Date of birth
- Home address
- Email address
- Phone number
- Government-issued photo ID
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- Driver’s license
- Passport
- State-issued ID w/ photo
- Permanent Resident “Green Card”
- US Employment Authorization Card w/ photo
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- Social Security number or Individual Taxpayer Identification number
- Employment information
- Financial information
Additional requests for information
Once you submit your application, Unchained may ask for additional information. If this is the case, an Unchained staff member will contact you. To avoid delays in using your account, please monitor your email address.
Why does Unchained need to verify my identity?
Unchained must verify each transaction in which Unchained is requested to sign. Even if you do not intend to use Unchained’s key, we must verify the identity of every applicant.
Identity verification allows us to ensure that all our users are genuine. We designed our products for long-term savings and generational wealth. Identity verification assists Unchained in supporting heirs and beneficiaries to recover assets after their loved ones are gone.
Please refer to our privacy policy to learn more about the information we collect. Refer to our security center to learn more about the steps we take to protect your personal information.
How does Unchained protect my information?
Unchained is committed to maintaining the highest security and privacy standards. We operate within a private, firewalled network and encrypt all data to, from, and within our environment (in motion and at rest). We require multi-factor authentication for all employees and aggressively monitor our IT infrastructure for potential threats. Our business and network architecture is subject to annual audits and maintains several security certifications.