Where is my loan wallet configuration file and how do I download it?
We do not recommend downloading your loan configuration file, except in emergencies.
Warning: Downloading configuration details for your vault is a security-sensitive operation. Anyone with this file or information can see your balance and move bitcoin if they also have your keys. Do not store this file in online or cloud-connected storage. Learn More.
Because of the sensitive nature, Unchained has currently locked this feature. Contact our Client Services team to schedule a video verification so we can manually enable it.
- This feature is disabled by default. Contact Client Services to enable it.
- Sign in to your Unchained dashboard and navigate to the loan account page by clicking Loans on the top navigation bar, then clicking the loan ID for your loan.
- Click SHOW MORE, then View wallet history and then View wallet.
- Click Download wallet configuration files and store the downloaded file(s) in a secure place (e.g., an offline USB stick). More details here.
Additional steps for Coldcard and Ledger users
How do I register my Coldcard with my Vault or Loan?
How do I register my Ledger with my Vault or Loan?