Complete your profile to access our vaults, trading desk, and other services.
Tip: We have separate guides for setting up different accounts:
We only service accounts with a U.S. residential address. We do not allow creation of international accounts at this time.
How to start your basic Unchained profile:
- Create an Unchained account and navigate to the account creation page. New clients will be automatically sent here upon signing in.
- Alternatively, you can start the process via the Unchained mobile app, but you'll need to use a desktop or laptop computer to complete the process and upload keys.
- Complete your basic profile. You will need to provide us with your personal information.
- Review the provided information and Submit to complete your basic profile.
Apply for a personal account.
- Existing clients can click + Add account on the left side navigation bar. Select Personal from the account selector screen and click Continue.
Complete your personal account and create a vault
- You can set up your vault yourself using the Self-Service Onboarding guide, or get help. Our expert Concierge onboarding team can set you up in no time and help educate you in the process.
- If you select Concierge Onboarding:
- Select the number of devices you need us to ship you. Note that you need two devices to create a vault with Unchained.
- Review your add-on and prices and complete your payment.
- You are now done with your basic account setup! You can follow the Self-Service Onboarding guide to building a vault or wait for your Concierge Onboarding call.
Tip: We recommend enabling multi-factor authentication (MFA) for increased account security.