How do I create a personal account?

Complete your profile to access our vaults, trading desk, and other services.

Tip: We have separate guides for setting up different accounts:

We only service accounts with a U.S. residential address. We do not allow creation of international accounts at this time.

How to start your basic Unchained profile:

  1. Create an Unchained account and navigate to the account creation page. New clients will be automatically sent here upon signing in.
    • Alternatively, you can start the process via the Unchained mobile app, but you'll need to use a desktop or laptop computer to complete the process and upload keys.
  2. Complete your basic profile. You will need to provide us with your personal information.
  3. Review the provided information and Submit to complete your basic profile.

    Apply for a personal account.

  4. Existing clients can click + Add account on the left side navigation bar. Select Personal from the account selector screen and click Continue.
    Choose account - personal-shadow
  5. You are now done with your basic account setup! You can follow the Self-Service Onboarding guide to building a vault or sign up for Concierge Onboarding.

Note: No upfront fee is charged during account creation. Creating a personal vault is $250/vault in accordance with our fee schedule.