How do I enable the trading desk?

Sign in to your Unchained account and follow the steps in the trading desk activation checklist

If you live in an approved state, you will see a new "Trading is here" checklist on your Unchained account. Follow this checklist to enable trading:

1. Create vault: We only deposit bitcoin to Unchained vaults. If you need help building a vault, contact our concierge team, and they will walk you through the entire process. 

Note: You can skip vault creation if you've already signed up for Concierge Onboarding. Complete your account information and link your bank account.

2. Complete profile: Submit your SSN and basic financial information to get access to trading. Individual and business accounts have different requirements, and approval can take up to one business day.

3. Link bank account: A bank account must be linked to your Unchained profile prior to trading. To facilitate trades securely, all wires must originate from this bank account. The bank account much match your account. If you have a personal account, you must link a personal bank account in your name. When using an Unchained business account, please link a business bank bank account.

Once you submit this information and are approved, you can start trading!

Caution: We only support settlement via wire transfer at this time. We will not automatically deduct funds from your bank account via ACH. Trades executed prior to 3 pm CT are due same-day at 5 pm CT. Trades executed after 3 pm are due next business day by 5 pm CT.